Went to buy a Craftsman weedeater. Lady there helped us and man went in the back and found what we were looking for. Came home and found same one on sale online at Sears. Got a refund for the price difference.They both were nice and friendly to me and my husband...
I ordered hot water heater elements from this store on 10-18-2017. Contacted them on 11-06-2017 and was told they could not find my order. So I cancelled my order and asked for a refund...I also presented my receipt AND order confirmation print out from the store. Contacted the store again on 11-16-2017 and was told my refund was "processing". Went to Sears AGAIN on 11-22-2017 and was told to contact my bank on this issue. REALLY... ARE YOU KIDDING ME!!!?. Over 30 days no parts...no refund. Finally bought my parts elsewhere....Should change the name from Sears Holding Corp. to Sears HOLDUP Corp. .....because I've been robbed!!
Good seats store for a small town
Spent$2000.00 on stove they insisted that gas conversion kit not needed (WRONG) Never answer phone calls .or return calls....need to remove the Sears name,worse service ever....
No place better for appliances and lawn garden items. They even sell mattress now. Love Craftsman tools, and this store has larger selection then most Sears. They have won customer service awards 5 star ever year since they have been here. Love this store
Sears Hometown Store is a US Hardware Store based in Woodlawn, Virginia. Sears Hometown Store is located at 30 Partridge Rd, Woodlawn, VA 24381, USA.
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